IT Manager

Senior Analytics & Business Intelligence Manager

Summary

Experienced analytics professional with over 10 years in data analysis, management, and business intelligence. Proven track record leading enterprise data warehouse and BI environments, with 5 years managing large-scale systems and teams. Skilled in leveraging advanced analytics tools and techniques to deliver actionable business insights and drive strategic decisions.

Key Qualifications

Bachelor’s degree in Computer Science or Management Information Systems; MBA preferred.

10+ years of analytics experience, including 5 years managing enterprise data warehouse and BI environments.

Expertise in business intelligence tools including SAP Export, Business Objects, and SAP BI, with strong info-cube and BEX Analyzer skills.

Advanced proficiency in data analytics, data presentation, and statistical analysis (SAS and similar tools).

Extensive background in ETL processes, parallel and mixed-mode data processing, and metadata management tools.

Strong knowledge of data governance, workflow design, data conversions, and complex report development.

Skilled in database internals and multi-tier reporting systems design, engineering, configuration, tuning, and capacity planning.

Demonstrated leadership managing teams of 12+ (including contractors) and overseeing budgets exceeding $3 million.

Proven ability to lead cross-functional teams, influence stakeholders, and deliver customer-focused solutions.

Experience with project methodologies including ASAP and Agile, and full system lifecycle management.

Proficient in MS Office and communication across all organizational levels.

Working knowledge of WAC rules, tariffs, WUTC regulations, meter information, and utility business practices.

Strong problem-solving skills blending creativity, technical expertise, and business judgment to innovate and sustain success.

Professional Highlights

Led enterprise-wide BI and data warehouse initiatives, improving data accuracy, reporting speed, and decision-making capabilities.

Developed data conversions, interfaces, complex reports, and workflow solutions tailored to business needs.

Directed metadata management practices ensuring data consistency and usability across multiple systems.

Built and motivated high-performing analytics teams, fostering a collaborative environment and continuous improvement.

Partnered with clients to solve complex business problems with custom BI and analytics solutions.

Maintained compliance with utility industry regulations and best practices related to meter data management.