Guide requirements gathering meetings to elicit functional requirements from business users to define system functionality
Analyze, develop and review process flow charts and other business documentation to define business processes
Document complex functional requirements in a thorough and clear formal requirements document
Consult with and advise department staff during the technical design process.
Analyze, review and comment on design specification documents
Analyze, review and comment on technical documentation such as interface control documents
Guide and participate in stakeholder review meetings for requirements and design specification documents
Coordinate and document resolution of requirements and technical design comments and gaps with business and vendor staff
Provide guidance in the development of test scenarios
Perform software testing as needed including specifying test scenarios and test cases, executing tests, and analyzing and documenting defects in a defect management system
Provide guidance for the development of internal software training documents
Work on complex software in a fast-paced, high volume work environment
Communicate and facilitate consensus among stakeholders
Deliver clear, specific and respectful oral and written communications to business owners, IT program team members and management
Required Skills:
60 months of experience in Information Technology supporting complex software systems or applications
60 months of experience analyzing complex business processes and creating and reviewing test plans.
60 months of experience documenting, communicating, and validating requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
60 months of experience providing written communications to business owners, IT program team members, and management.
60 months of experience working with Health Insurance or the Affordable Care Act or Medicaid which includes Eligibility and Enrollment (not Health Care).
60 months of experience with ETL tools, batch jobs, Rational Quality Manager, Report Development using IBM Cognos or HIPAA compliant X12 format for EDI transactions
60 months of experience in reviewing and evaluating technical specifications for compliance with business objectives and requirements.
48 months of experience developing test scenarios and test cases against documented design use cases; performing testing, reviewing results, and documenting defects using a defect management tool.
