Technical Program Manager

Responsibilities:An active, vocal partner in defining the strategic direction of a major product and / or product line involving several complex programs.Work with all departments to secure, prioritize and align cross-functional, cross-domain delivery teams to deliver programsFacilitate program status meetings, track status of existing issues and identify new issues and risks.

Act as a central point of contact for all communication related to the programs and project(s).Facilitate stream intake sessions

Communicate program status at all management levels.

Ensure that programs adhere to established standards and methodology practices. Help define new development processes and industry best practices.

Assess impact of change requests.

 

Make recommendations on how to best approach programs and projects keeping in mind the business goals.

Know at all times the health of programs and projects, risks and impact to delivery of customer and business value.

Maintain awareness of cross product / program synergies and actively communicate opportunities to simplify or better align work across teams.

 

Job Requirements:5+ years of relevant work experience in technical program/project management.

Masters degree or PhD in Computer Science or related technical field.

Hands-on experience as a Program Manager, Project Manager, Scrum Master, preferably with large organizations.Laser focus on results and outcomes, not just the process.Strong working knowledge of web development and eCommerce for an international company.

Ability to work effectively in a dynamic development environment that is in transition.

Strong facilitation skills.Strong sense of ownership, with focus on proactively removing program obstacles, and willingness to go above and beyond to chase down loose ends that lead to successful product delivery.

Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements.Demonstrated leader throughout career.Creative leader with superior analytical abilities.Ability to thrive in a highly ambiguous, fast-paced environment where priorities shift rapidly.Strong problem solving skills and ability to identify win-win solutions.Strong influence, collaboration, and negotiation skills.

Ability to operate independently within established methodologies, procedures, and guidelines. 

Experience with JIRA Agile.