Responsibilities:

As a Salesforce.com Senior Developer, responsibilities includes but not limited:

• Analyze the business requirement and define the appropriate design with respect to data modeling, Perform configuration and customization of the salesforce.com platform.

• Design and develop high-performance, reusable lightening component.

• Salesforce Data Cloud, Agent Force, Mule, Visualforce, lightening web component and Apex development.

• Guide team on writing test classes for developed classes and ensuring more than 90% code coverage

• Translating functional requirements into technical requirements.

• Identifying bugs and aligning with requirements during debugging.

• Guide & implement Testing automation, bug fixing and deploying to production

• Make suggestions for better solutions to problems

• Keep abreast of the latest and emerging technologies

• Should have previous contact center experience & implementation knowledge on CTI integration

Required Skills and Experience:

• 7+ year of Core Development experience in Salesforce.com

• 2+ year of Omni Channel experience in Lightening Component, Lightening Event, Lightening page

Template

• 5+ year of development experience in Visual Force, Apex, Process flows.

• 2+ year of development experience in Mule.

• Hands-on experience on Data Cloud & integration

• Hands-on experience in Salesforce Omni Channel and administration (e.g., Define routing, queues,

managing users, security controls, and data as well as creating roles, profiles, and reports).

• Experience in designing custom objects, custom fields, picklists, page layouts, record layout, workflow,

approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email

generation according to application requirements.

• Experience in integrating external applications to Salesforce

• Previous work experience with enterprise application and software development

• Experience developing customer-facing interfaces

• Excellent problem-solving skills and ability to provide required solutions

• Must have knowledge on sales cloud, service cloud and financial cloud.

• Experience with SFDC and UX integration will be big plus

• Experience in integrating with Angular/React applications will be big plus

• Experience in Open CTI Integration experience will be big plus.

• Experience in Service Cloud implementation.