Quality Assurance Manager

Requirements:

Values that align with the company culture: Efficiency through Simplicity; Family Oriented Environment; Ownership & Commitment; Hand on Approach; Passion.

Bachelor's Degree in Dairy Science, Food Science, Microbiology or a related field and five (5) or more years of quality and supervisory/management experience in dairy manufacturing.

Strong time management, communication, and organizational skills. Strong customer service focus.

Working knowledge of computer programs (i.e. Excel, Word, Maestro, Power Point, SharePoint etc.), regulatory compliance as it relates to quality to include USDA, FDA, etc., and lab equipment and its maintenance.SQF Practitioner Certification, or ability to obtain.Ability to identify, define, and solve problems; trouble-shoot, lead, influence and inspire people; evaluate and develop employee; and promote quality, safety, and teamwork.

Ability to remain approachable and accessible to employees on all shifts and work some weekends and holidays as needed.

Possess strong collaboration, facilitation and leadership skills, as well as demonstrated ability to exercise judgment and discretion in establishing and maintaining good working relationships with all levels of employees as well as internal and external customers.

Serves as the SQF expert for the facility. Maintains overall responsibility for adherence to current SQF guidelines and requirements and SQF audit corrective actions. Reviews and provides SQF updates to personnel responsible for maintaining raw material specification and certificate of analysis documentation.Communicates frequently with the corporate QA Team to remain proactive in the implementation and maintenance of quality programs and satisfying customer requirements. Investigates, tracks and responds to customer complaints, returns and incident investigations.Provides technical support to plant management, service groups and sales regarding process/product improvement through analysis of product composition, quality and function ability.Conducts internal plant audits and ensures follow up of identified issues. Prepares the operations team for and leads efforts in 3rd party customer/plant audits. Acts as a liaison for regulatory compliance agencies/audits (i.e. WDA, USDA, FDA, etc.).Develops and monitors standard operating procedures as they pertain to the QA function and product quality and safety.Ensures certification of the lab by maintaining proper documentation for all internal and government requirements (i.e. antibiotic records, equipment temperatures, water and air, proper sterilization records, etc.). Oversees the maintenance and calibration of lab equipment.