Company Description
Looking for a new gig? We\'ve been on the lookout for talented individuals to fill the Customer Service Representative opening in our new office .




People who love helping others and enjoy solving problems

High school diploma or GED required; some college preferred

2 years of work experience

Previous customer service experience a plus (retail, restaurant, hospitality, etc.)

Bilingual language skills a major plus and are compensated accordingly

Strong written and verbal communication skills





In addition to our great location, high-growth culture, and fun work environment, these are some of the perks and benefits we offer:



Flexible schedule options including five eight-hour days or four 10-hour days

Flexible shift times including starting as early as 5 a.m. or leaving as late as 11 p.m.

Full medical, dental, and vision plans

401(k) plan with company match

15 paid days off including vacation and sick time

10 paid holidays

Monthly incentive pay based on your performance on top of your base pay

Paid parental leave

Free on-site parking

Free on-site gym access

Paid volunteer time with SMS Serves

Two weeks of paid training through SMS University

Robust ongoing training and development programs

Two pay progressions in the first six to 12 months of employment for top performers

Free employee assistance and on-demand emotional health coaching app

Relaxed dress code

 
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