Position: Account Manager
Function: Responsible for day-to-day, customer account and contract management as the primary role.
Job Description:
Gather, organize and aggregate all account information with high level of accuracy.
Provide Pricing Dept. with all necessary information needed for pricing account.
Create custom account pricing analysis for all new business and renewal customers.
Manage and generate sales for a portfolio of new and existing electric and natural gas accounts.
Develop and maintain relationships with clients to ensure high customer retention rate.
Coordinate sales activities with sales representatives and managers.
Identify opportunities to recommend additional services to all new and existing accounts.
Work within deadlines and time restraints involved with market sensitive contracts.
Receive and answer calls from the clients in relation to the clients requests or questions.
Participation in Power Management marketing campaigns. This will include phone calls, emails, and follow up to our targeted groups introducing Power Management Company and our services.
Contribute and achieve team-specific and company-wide goals.
Report activities and relevant account information to Manager.
Assist in daily administrative duties.
Watch market trends and provide customers with recommendations for pricing programs.
Database maintenance.
Skills Needed:
Bachelor degree preferred
Organization
Excellent written, verbal, and interpersonal communications skills
Solid analytical and mathematic understanding
Basic computer skills (PC)
Word, Excel, Outlook experience
The ability to multi-task and prioritize tasks
Problem solving
Ability to work well with others in a team setting
High level of drive and initiative to work independently to meet commitments
Flexibility to adapt to change |